Terms of Service — VaultKeepR

1. Acceptance

By accessing or using VaultKeepR (the "Service"), including the website, browser extension, mobile applications where available, APIs we operate, and related features, you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Description of the Service

VaultKeepR is a password and secrets manager built around client-side encryption. Depending on the product surface you use, the Service may include:

Vault: storage of credentials, notes, identities, and related data, encrypted on your device before any optional upload.
Wallet: connecting a Web3 wallet (e.g. via WalletConnect or a browser wallet) to authenticate actions such as signing messages; we never receive your private keys.
Master password: chosen by you to encrypt or unlock the vault locally; we cannot recover it or read your vault contents.
Optional sync: encrypted vault data may be uploaded to decentralized storage (e.g. IPFS). A lightweight registry may associate your public wallet address with the latest content identifier (CID) you publish, so clients can find your backup—without granting us access to plaintext data.
Browser extension: may run on websites you visit to offer autofill, save prompts, or related helpers when you choose to use them.
Email alias (optional): creation of forwarding addresses tied to your wallet, with routing configuration stored on our infrastructure as described in the Privacy Policy.
Fragmented recovery (e.g. premium): optional workflows that split recovery material; manifests or pointers may be stored so you can recover using information you hold, not so we can read your secrets.
Premium: paid plans (e.g. via Stripe) unlocking additional features as described at checkout.
Delegation / autosave: time-limited signed authorisations you may grant so the Service can perform specific actions on your behalf within the scope you approve.

3. Eligibility

You must be of legal age to form a binding contract in your jurisdiction. If you use the Service on behalf of an organisation, you represent that you are authorised to do so.

4. Your responsibilities

You are responsible for:

Safeguarding your wallet, master password, NFC physical tags or chips, recovery phrases, fragmented recovery shares, and any other secrets. Loss or compromise may result in permanent loss of access or data—we cannot restore encrypted content without them. You are solely responsible for the physical security of your NFC hardware.
Ensuring your use complies with applicable laws, site terms of third-party services you interact with, and these Terms.
Not using the Service for unlawful, abusive, or fraudulent purposes, or to infringe others' rights.
Reviewing transactions and signatures requested by the Service or connected wallets before approving them.

5. Subscriptions and payments

Premium features require a paid subscription processed through Stripe or Apple In-App Purchase, depending on the platform. Prices, billing cycles, and applicable taxes are displayed at checkout.

5.1 Plans and pricing

Premium is available as a monthly plan (€2.49/month) or a yearly plan (€14.99/year). Prices may be adjusted; any change applies to the next billing cycle after notice.

5.2 Automatic renewal

Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You can cancel at any time through the Stripe customer portal (web/extension) or through your Apple ID subscription settings (iOS). Cancellation takes effect at the end of the current paid period; no partial refund is issued for unused time within a billing cycle.

5.3 Right of withdrawal (EU consumers)

Under EU consumer law, you normally have a 14-day right of withdrawal for online purchases. However, by subscribing and immediately accessing Premium digital content, you expressly consent to the performance of the contract beginning before the withdrawal period ends and acknowledge that you thereby lose your right of withdrawal, in accordance with Article L221-28, 13° of the French Consumer Code and Directive 2011/83/EU, Article 16(m).

5.4 Refunds

Given the nature of the digital service (instant access upon subscription), refunds are generally not provided. Exceptions may apply where required by mandatory law or in cases of demonstrable service failure. Refund requests can be submitted through our contact channels.

5.5 License keys

Premium access is delivered via license keys (format: VK-XXXX-XXXX-XXXX). A license key is personal, tied to the wallet address used at purchase, and may not be resold or transferred.

6. Third-party services

The Service relies on third parties (blockchain networks, IPFS nodes and gateways, wallet providers, payment processors, hosting, email delivery for aliases, analytics or error reporting where used). Their terms and privacy policies apply to your use of those services. We are not responsible for outages, policy changes, or conduct of third parties.

7. Intellectual property

The Service, branding, and software are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive licence to use the Service for personal or internal business use in line with these Terms. You may not reverse engineer, scrape, or misuse the Service in ways that harm us or other users.

8. Changes, suspension, termination

We may modify, suspend, or discontinue parts of the Service (including free features) with reasonable notice where practicable. We may suspend or terminate access for breach of these Terms or risk to the Service. Provisions that by nature should survive (e.g. disclaimers, limitations) survive termination.

9. No warranty

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free, or completely secure operation. Decentralised networks and third-party infrastructure may fail or behave unpredictably.

10. Limitation of liability

To the maximum extent permitted by law, VaultKeepR and its operators, affiliates, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, goodwill, or business, arising from your use of or inability to use the Service—even if advised of the possibility. Our aggregate liability for claims relating to the Service shall not exceed the greater of (a) amounts you paid us for the Service in the twelve months before the claim or (b) one hundred euros (€100), except where mandatory law provides otherwise (e.g. consumer rights that cannot be waived).

11. Governing law and disputes

These Terms are governed by applicable law without regard to conflict-of-law rules that would require another jurisdiction's law. If you are a consumer, you may benefit from mandatory protections of the country where you live; nothing in these Terms limits those rights.

12. Changes to these Terms

We may update these Terms. The "Last updated" date will change. Where changes are material, we will use reasonable means to notify you (e.g. in-app or on the website). Continued use after the effective date constitutes acceptance unless mandatory law requires a different process.

13. Operator

VaultKeepR is operated by an independent developer based in France. Detailed legal identification information is available upon explicit written request sent to the contact address below, in accordance with applicable French law.

14. Contact

For questions about these Terms, contact us at [email protected] or through the channels indicated on the main website.